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Collaborator - a few users getting several notifications for same review

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env Collab 8.5.8502 & IBM JAZZ 5.0.2

We added a few new users and enabled their JAZZ PA for peer reviews. Sfor some stange reason these users are getting several email notifications when a review is assigned to them for the same ticket/event.  Other users don't have this issue. 

 

We have not done any customizations to Collab.  From the JAZZ side , the only difference I can see compared to users in other groups is that their JAZZ project is based on IBm's OpenUp process template. All our other JAZZ users are using either Formal or Scrom process templates.  Regardless of the JAZZ process used, the Coolab intergation is basically the same.

 

So why are these users getting several emails and how to fix this?

 

Cheers

Norm


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